Forever 21's Black Friday event for 2024 has been detailed in recent promotional materials, outlining specific discount ranges and sale dates for shoppers. The retailer is offering significant markdowns on a wide variety of apparel and accessories during this period. According to a Black Friday ad scan posted on November 26, 2024, the Forever 21 Black Friday sale is scheduled to run from November 26th to November 30th, 2024. During this timeframe, the retailer is offering discounts ranging from 40% off to 70% off sitewide. This sale encompasses clothing for women, men, and children, as well as shoes and accessories.
In addition to the main Black Friday event, Forever 21 has also run an early Black Friday sale. Information from November 2024 indicates that an early Black Friday sale was active until November 24th, offering savings of up to 40% off everything without the need for specific promo codes. This early sale included markdowns on women's, men's, and kids' clothing, shoes, and accessories.
Forever 21's mobile application is another avenue for shoppers to access promotions. The app is available for download on iPhone and Android devices via the Apple Store and Google Play Store. App-exclusive promotions are available, providing users with first-hand access to discounts and sales. The app also allows users to search for items by category and add favorites to a wish list. Holiday promotions, including those for Black Friday, are typically featured on the Forever 21 home page within the app.
Specific product deals highlighted for the Black Friday period include various clothing items across categories. For holiday sweaters, deals featured items such as a Faux Pearl Bow Cropped Sweater (reduced from $27 to $16), a Faux Fur-Trim Longline Cardigan Sweater ($45 to $27), and a teddy bear bow sweater discounted to $20. Dress deals included a Sequin Mock Neck Mini Dress ($45 to $27). In the outerwear category, a Faux Fur Cropped Coat was available for $60, reduced to $36. For loungewear, a Striped Shirt & Shorts Pajama Set was offered at $28, down from $17.
Regarding general shopping policies, Forever 21 allows returns or exchanges for items bought online or in-store within 30 days for a full refund. To be eligible for a refund, returned items must be unwashed, unworn, and undamaged, with the tag still attached. Jewelry must be returned in its original packaging. Returns can be processed through the mail or at one of their physical stores. For customer support, Forever 21 can be contacted by phone at 1-888-494-3837 or via live chat on Mondays through Saturdays from 5 a.m. to 9 p.m. Pacific Standard Time. An FAQ page is also available to resolve common issues.
Historically, Forever 21 has offered major discounts on select holidays, including Labor Day and Memorial Day, in addition to Black Friday. During the early 2010s, Forever 21 differentiated its Black Friday strategy by opening at normal hours on Friday and running late sales until 2 a.m. on Saturday morning, contrasting with competitors that opened on Thanksgiving. In 2010, while many retailers extended hours, Forever 21 maintained a later start on Friday. In subsequent years, other retailers shifted to opening on Thanksgiving or at midnight, but Forever 21's historical approach involved late Friday hours.