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U Mobile, a Malaysian telecommunications operator, offers a prepaid plan known as the Power Prepaid Pack. This plan includes several promotional benefits, specifically focusing on free data and call allowances for prepaid users.
Plan Details and Free Internet Offer
The Power Prepaid Pack provides specific inclusions upon activation. According to the documentation, the pack includes RM 5 of preloaded airtime, 200MB of free high-speed internet data, and access to free (64kbps) basic internet. The initial validity of the pack is 10 days. Additionally, the plan offers 150 minutes of free calls to all networks, distributed as 15 minutes per day.
A significant promotional feature of this plan is the provision of free high-speed data. U Mobile offers 1GB of free high-speed data, described as "#freeinternetforlife." This offer is conditional; the 1GB of high-speed data is activated only when a user reloads at least RM 10 each month. The free data quota resets every 30 days. If the 1GB allowance is exhausted, users can still subscribe to UMobile’s UMI plans or utilize the unlimited 64kbps basic internet service.
Eligibility and Activation
For new customers, the free 1GB data offer is available with the purchase of the Power Prepaid Pack, which costs RM 8.50. For existing prepaid users, U Mobile provided an upgrade option that was valid until December 31, 2015. To secure the free 1GB internet for life under that specific promotion, existing users were required to reload RM 10 into their SIM pack before the deadline.
Additional Features and Services
Beyond the data offers, the Power Prepaid Pack retains standard call rates of 5 sen per 30 seconds to all networks. It also includes 450 minutes of free calls to U Mobile numbers, which resets every 30 days.
U Mobile also provides a mobile application called MyUMobile. This app allows customers to check balances, review bills, and analyze usage history. It facilitates top-ups and online payments without visiting physical stores. The app also allows users to purchase additional packages (data, minutes, or SMS) and access an exclusive rewards program where points can be redeemed for discounts, event access, free top-ups, or gifts. A support section within the app offers troubleshooting guides and a way to report technical issues.