Globe At Home Promotional Offers and Freebies Overview

Globe At Home, a telecommunications service provider in the Philippines, offers various promotional deals and freebies to its customers, primarily accessible through the Globe At Home app. These incentives are designed to enhance the customer experience for both prepaid and postpaid subscribers. The availability of these offers often depends on the specific plan, subscription status, and active promotions. Key categories of freebies include educational courses, e-commerce vouchers, delivery discounts, streaming service subscriptions, and physical merchandise. Additionally, Globe Business provides specialized offers for micro, small, and medium-scale enterprises (MSMEs). While many customers report receiving these benefits, some unverified user experiences indicate inconsistencies in delivery and customer service responsiveness.

Freebies for Residential Customers via the Globe At Home App

According to official information, Globe At Home users can access exclusive deals through the Globe At Home app. These deals are available to customers who subscribe to specific plans, such as HomeSurf 199 and higher. The freebies offered vary and are subject to the terms of the specific promotion.

Educational and E-commerce Incentives

One notable freebie is a one-month subscription to an online course provided by Shaw Academy. This offer is valued at a PHP 500 fee compared to the standard published rate of PHP 799. This offer is available for one-time availment per email address.

For e-commerce enthusiasts, a 10 percent discount voucher with no minimum spend from Shopee is available. Additionally, customers can receive PHP 30 off per transaction within Metro Manila and Cebu for Grab Express deliveries, provided the minimum fare is PHP 150.

Streaming and Entertainment Services

For customers subscribing to G Fiber Unli Plans, freebies include subscriptions to various streaming and health services for a limited period. Specifically, subscribers can access Konsulta MD, Viu, HBO Go, and Amazon Prime Video for free for 3 months. It is noted that customers should carefully review the terms and conditions to understand the specifics of these offers. Furthermore, all listed G Fiber Unli Plans come with a free speedboost upgrade.

Prepaid WiFi Promos and Holiday Offers

During specific promotional periods, such as the holiday season, Globe At Home Prepaid WiFi customers can access discounted hardware and additional data rewards.

Hardware Discounts and Bundles

In a past promotion, the Home Prepaid WiFi modem was available at a discounted price of PhP 799, which is PhP 200 less than the original price of PhP 999. This offer was valid until January 15, 2023. Customers purchasing this modem also received a free 50GB data allowance usable for watch, learn, and earn apps.

A higher-tier bundle offered the Xtreme Home Prepaid WiFi with a savings of PhP 1,100 and a free TP-Link WiFi mesh. The Xtreme Home Prepaid WiFi includes features such as an Internet TV Box for video streaming, videoke capabilities, voice commands, and access to local TV channels where digital terrestrial television (DTT) signal is available.

Physical Freebies and Vouchers

Purchases of the Home Prepaid WiFi also included physical freebies such as a Christmas Tote bag and an insulated tumbler. However, availability for these items was limited to select stores and cities.

Financial incentives included Merry GCash offers, allowing customers to enjoy up to PhP 150 worth of vouchers and cashback. This specific promo ran from November 28, 2022, to January 5, 2023. Additionally, a "12 days of Pamasko Promo" was advertised, though specific details on the freebies provided during this event are not listed in the source material.

Globe Business Offers for MSMEs

Globe Business extends significant discounts and freebies to micro, small, and medium-scale enterprises (MSMEs) to support their connectivity needs. These offers, part of the "Negosyo Essentials" package, were available until March 31, 2022.

Mobile and Broadband Plan Incentives

MSMEs subscribing to postpaid mobile plans could receive up to PhP 1500 worth of GCash credits. Specifically, Plan 1499 includes unlimited calls and texts to all networks, landline calls, and 20GB of data, plus a free 12-month subscription to the telehealth service KonsultaMD.

For postpaid broadband plans, MSMEs were offered a 50 percent discount on their monthly service fee for the first six months and a waived installation fee worth PhP 1,000. Additionally, these plans included a free upgrade to unli landline and mobile calls to all networks for 24 months.

Special Freebies for MSMEs

As a special freebie, MSME customers could choose between a productivity suite with a year's license or two units of WiFi mesh. A special GCash offer was also available for switchers who provided their most recent competitor bill.

Customer Service and App Functionality

The Globe At Home app serves as a primary tool for customer service and account management. It is designed to offer a convenient digital experience for both postpaid and prepaid customers. Through the app, users can track data usage, purchase promos and add-ons, make payments, view bills, and access freebies. The app also features a "Help and Support" section, providing information on the latest promos, Home Plans, and troubleshooting tips.

Unverified Customer Experiences

While official sources highlight various freebies, some user reports raise questions about the consistency of delivery. One user review noted that freebies were not received as promised, stating, "freebies - what freebies?!?" This user also mentioned that the need to reset the modem due to slow speeds occurred frequently, although the internet speed itself was recommended. Another user report detailed an experience where promised freebies, including a free BlackBerry phone and a free WiFi thumb drive, were not delivered after two months of subscription, despite multiple follow-ups. This report also indicated that a promised compensation battery pack was not received. These experiences suggest that while freebies are advertised, fulfillment may not always meet customer expectations.

Conclusion

Globe At Home offers a range of promotional freebies and discounts, including educational courses, e-commerce vouchers, streaming subscriptions, and physical merchandise, primarily accessible through the Globe At Home app. These offers are available to both residential prepaid and postpaid customers, as well as MSMEs via Globe Business. While official sources confirm the availability of these incentives, unverified user reports indicate potential issues with delivery and service consistency. Customers interested in these offers should verify current availability and terms through the official Globe At Home app or website.