Grove Collaborative, a home delivery company specializing in green and household products, offers various promotional incentives for new customers. The company has undergone significant changes to its business model, moving away from a strict membership structure to a more flexible e-commerce approach while retaining promotional freebies to drive order value. Based on available information, new customers can access substantial free product sets with their initial purchase, though the specific offers and eligibility requirements have shown variation.
Business Model Evolution and Customer Access
Grove Collaborative, formerly known as ePantry, has restructured its checkout process and membership requirements to attract a broader range of consumers. According to a report from Modern Retail, the company no longer requires customers to become members to make purchases. This change was implemented to reintroduce the brand to consumers who may have disliked the previous shopping experience. While membership is no longer mandatory for placing orders, Grove continues to utilize freebies to incentivize spending. Specifically, customers are offered free items once they reach certain spending thresholds, such as $29. This strategy aims to increase the average order value, which reportedly rose to approximately $67 from $63 the previous year.
The company is also expanding its product focus beyond cleaning supplies to include all household products and is placing greater emphasis on the sustainable nature of its items, such as labeling products as "95% plastic free" or "100% plastic free." Former customers are being targeted with new marketing strategies, including paid search and social media advertising, to inform them of these changes.
New Customer Promotional Offers
For new customers, Grove Collaborative provides several distinct gift sets containing free products when a minimum purchase requirement is met. These offers are designed to introduce consumers to the brand's product lines at a low cost.
The Mrs. Meyer’s Gift Set
One of the recurring promotional offers highlighted by deal bloggers is the Mrs. Meyer’s 5-piece set. New customers who make a purchase from Grove Collaborative receive a free set that typically includes: * Grove Co. Walnut Scrubber Sponge (Set of 2) * Mrs. Meyer’s Multi-Surface Cleaner * Mrs. Meyer’s Hand Soap * Mrs. Meyer’s Dish Soap
In addition to the physical products, this offer often includes a free 60-day VIP trial and free shipping. To redeem this offer, customers generally need to create an account and add at least $20 worth of products to their cart. The free items are automatically added to the cart, and customers can select their preferred scents for the cleaners and soaps.
The "Everyday Luxuries" Set
Another variation of the introductory offer includes the "Everyday Luxuries Set." This set provides approximately $30 worth of free products with a first order of $20. The contents of this set usually include: * Free Mrs. Meyer’s hand soap * Free Mrs. Meyer’s dish soap * Free Mrs. Meyer’s soy candle * Free Grove Collaborative walnut scrubber sponges
Like the Mrs. Meyer’s set, this offer includes free shipping. The total value of products and free shipping received is approximately $50 for a spending commitment of $20.
Expanded Gift Set Options
More recent reports indicate that Grove Collaborative has expanded the variety of free gift sets available to new customers. Instead of a single option, there are currently four distinct gift sets to choose from, allowing customers to select the freebies that best suit their needs. Each of these sets is available with a first order of $20 or more and includes free shipping. The available sets include:
Set 1:
- Grove Co. Walnut Scrubber Sponge
- Grove Co. Tree-Free Toilet Paper – 100% Bamboo
- Mrs. Meyer’s Hand Soap
- Mrs. Meyer’s Dish Soap
- Grove Co. Bubble Up Dish Soap Dispenser & Brush Set
- Grove Co. Tree-Free Facial Tissue – 100% Bamboo
Set 2:
- Grove Co. Walnut Scrubber Sponge
- Grove Co. Reusable Cleaning Glass Spray Bottle – Slide & Snap
- Grove Co. Reusable Glass Gel Hand Soap Dispenser | Square Base
- Grove Co. Hydrating Hand Soap Refill – 13oz
- Grove Co. Multi-Purpose Cleaner Concentrate
Set 3:
- Grove Co. Wool Dryer Balls
- Grove Co. Walnut Scrubber Sponge
- Grove Co. Matte Cleaning Caddy
(Note: The provided source material lists items for three sets but indicates a total of four options. The fourth set is not fully detailed in the available text.)
Redemption Process and Cart Management
The process for redeeming these freebies involves specific steps regarding cart management. When a new customer visits the Grove Collaborative website, the free gift set items are typically pre-loaded into the shopping cart. Customers are permitted to delete any suggested products they do not wish to purchase and add their own choices to meet the minimum purchase amount. However, customers are advised not to delete the free items, as these are automatically included based on eligibility.
Subscription and VIP Program Details
While the membership requirement for purchasing has been removed, Grove Collaborative operates on an automatic reorder schedule for products. After placing a first order, products may be placed on an automatic reorder schedule. Customers can manage this by editing or removing items from their "Product Subscriptions" in their account settings. If the subscription cart is left empty, no automatic reorder will occur for the next cycle. However, the system may suggest new items for subsequent orders, which customers should monitor via reminder emails. If settings adjustments cannot be made directly through the account interface, customer support via email can facilitate changes.
The company also offers a VIP program. Members of the VIP program receive free shipping on all orders over a certain dollar amount. The specific dollar threshold for free shipping under the VIP program is not detailed in the provided source material, though standard free shipping is included with the promotional gift sets.
Geographic and Eligibility Considerations
The available source material focuses primarily on the structure of the offers and the company's business model changes. There is no explicit mention of geographic restrictions within the provided texts, though the company is U.S.-based and the offers are described on U.S. consumer deal sites. The offers are explicitly for new customers; existing customers are not eligible for the introductory gift sets. The eligibility requirement is strictly tied to the first order and meeting the minimum purchase threshold (typically $20).
Conclusion
Grove Collaborative maintains a robust promotional strategy for new customers, offering free product sets valued at up to $55 with a minimum purchase of $20. The company has transitioned from a membership-only model to a flexible e-commerce platform, making access to these freebies more straightforward. Consumers can choose from multiple gift set options, including popular brands like Mrs. Meyer's and Grove Co.'s own sustainable household products. While the company utilizes automatic reordering for convenience, customers retain full control over their subscriptions and can manage settings to prevent unwanted deliveries. The strategy of bundling high-value freebies with a low entry purchase requirement remains a central component of Grove's customer acquisition efforts.
Sources
- Modern Retail - To grow its DTC business, Grove no longer requires memberships for purchases
- The Frugal Girl - ePantry is now Grove Collaborative and there are $30 of freebies for you
- Mama Cheaps - Free Mrs. Meyer's Grove Collaborative
- Passion for Savings - Free Grove Collaborative Gift Set
- Hoot's Shack - Grove Collaborative Review
