CelcomDigi Berhad, a major telecommunications provider in Malaysia, periodically releases a variety of promotional offers, freebies, and special deals for its prepaid and postpaid customers. These promotions often include free internet data, device rebates, entertainment subscriptions, and bundled gifts. Based on official announcements and support documentation, these offers target customers seeking to upgrade their devices, expand their internet connectivity, or access entertainment content at reduced costs or through specific subscription plans.
The company structures its freebies and incentives through several channels, including limited-time sales events, device installment plans, and specific internet passes. Offers are frequently tied to the use of the Celcom Life app or MyDigi app for redemption and subscription management. While many deals are available nationwide, some specific incentives, such as those for home internet, may have regional availability restrictions.
Internet Data Passes and Unlimited Streaming
CelcomDigi provides various internet passes for prepaid customers, available via the Celcom Life App or by dialing specific codes. These passes come in daily, weekly, and monthly validities and often include promotional data allowances or freebies.
Prepaid Internet Passes
According to support documentation, Celcom Xpax prepaid customers can subscribe to Internet Passes for additional data. These passes are categorized into standard Internet Passes and Unlimited Passes.
- Internet Passes: These provide a specific data quota for general use.
- Unlimited Passes: These provide unlimited data at specific speeds, often with included hotspot quotas.
The availability of specific passes and their pricing is subject to change, but the documentation outlines a tiered structure. For example, Unlimited Passes range from RM12 weekly to RM56 monthly, offering varying speeds (e.g., 3Mbps to 12Mbps) and hotspot quotas (e.g., 1GB to 10GB). Some plans also include on-net unlimited calls.
Promotional Data Incentives
During specific promotional periods, such as the "63MILANG" campaign, Celcom offered significant data incentives. Prepaid customers subscribing to specific internet passes could receive free high-speed data bonuses: * 7-day or 14-day pass subscribers: Eligible for free 63GB of high-speed internet data valid for two days. * 30-day pass subscribers: Eligible for free 63GB of data valid for three days.
Unlimited 5G Streaming
Certain prepaid plans, specifically the "CelcomDigi Prepaid 5G Edisi Biru and Kuning," include unlimited 5G streaming capabilities. This feature allows customers to binge-watch content on specific platforms without consuming their standard data quota. Supported platforms mentioned include YouTube, Netflix, Viu, and iQIYI. These plans also generally include an extra 10GB of 5G/4G internet quota and increased hotspot allowances.
Auto-Renewal and Management
Most internet passes (Weekly and Monthly) come with an auto-renewal feature. Customers can manage these subscriptions, including stopping auto-renewal, through the Celcom Life App or by dialing 118291#. Daily passes do not auto-renew. If a customer lacks sufficient credit upon renewal, the auto-renewal will fail, requiring a manual reload and re-subscription.
Device Upgrades and Rebates
CelcomDigi frequently promotes device upgrades through its Easy360 installment plan, which offers 0% interest and zero upfront payments. These promotions often include extra rebates or free gifts.
Easy360 Device Instalment Plan
The Easy360 plan allows customers to purchase smartphones and other devices in monthly installments. Promotional offers associated with this plan have included: * Extra Rebates: Up to RM360 extra rebate when upgrading to specific flagship phones, such as the iPhone 15 series or Samsung Galaxy S24 series. * Free Gifts: Customers purchasing a Samsung Galaxy S24 series device with Easy360 received a free pair of Galaxy Buds FE. * Specific Device Promotions: * HONOR Magic V5 5G: Included exclusive launch rewards. * vivo X Fold5: Included exclusive freebies. * Google Pixel 10: Available from RM83/month with exclusive freebies. * Samsung Galaxy Z Fold7 and Z Flip7: Available with exclusive deals. * HONOR Magic6 Pro: Included free HONOR Earbuds X6 (RRP: RM299). * Honor Magic V2: Available from RM103/month with savings up to RM3,291 and freebies worth RM1,599. * iPhone 15 series: Available from RM61/month with savings up to RM2,415. * iPad Air: Available from RM76/month; standard iPad from RM54/month.
Pakej MegaJimat (Mega Savings Package)
This package offers discounted device prices when paired with a specific postpaid plan. Examples of savings include: * realme 12 5G 512GB: Available for RM279 (RRP: RM1,299). * vivo Y100 5G 256GB: Available for RM349 (RRP: RM1,199). These devices require a 24-month contract on CelcomDigi Postpaid 5G 80, which includes 150GB 5G/4G Internet.
Entertainment and Content Freebies
Bundled entertainment subscriptions are a common freebie with specific internet or device plans.
Streaming Subscriptions
- Viu Premium: Customers who get a 5G phone and 150GB 5G/4G Internet with "Pakej MegaJimat" together with any CelcomDigi Fibre or 5G Home WiFi plan can enjoy 3 months of free Viu Premium. Additionally, during the "63MILANG" campaign, customers were offered a free one-week trial for premium access on Viu.
- sooka Premium: Customers subscribing to CelcomDigi Fibre 300Mbps and above, and purchasing a Samsung 65” TV, could enjoy a free 3-month subscription to sooka Premium.
- Snapchat: Xpax prepaid customers had the opportunity to redeem free three-month unlimited data on Snapchat via the Celcom Life app during a specific timeframe.
- General App Store/Playstore: The "Gempak Bonanza" offered free 1GB for any new content purchased on Google Playstore and App Store.
Mega Add-Ons
For postpaid customers, CelcomDigi offers "Mega Add-Ons" for entertainment. These are paid add-ons but provide significant value. For example, customers can binge on Viu all year long with Mega Add-Ons at RM3.90/month (saving 80%). There is also a Mega Add-On for Disney+ subscriptions.
Home Internet and Fibre Offers
CelcomDigi extends its promotional offers to home internet solutions, including Fibre and 5G Home WiFi.
Fibre and FTTR
- CelcomDigi Fibre: Plans are available up to 1Gbps. A specific promotion introduced Fibre-to-the-Room (FTTR) at a promotional price of RM49/month on a 24-month contract, including free installation.
- East Malaysia Availability:
- Sabah: Fibre is available from RM75/month for 300Mbps.
- Sarawak: 5G Home WiFi is available for RM79/month for subscribers, including a RM120 promotional rebate for new sign-ups and a free premium 5G router (RRP: RM999).
Bundled Plans
- Postpaid 5G 260 Plan: An all-in-one package offering unlimited 5G/4G Internet, a latest 5G phone, and 300Mbps home fibre for RM201/month.
- Postpaid and Fibre Bundle: Customers bundling a 5G phone with Pakej MegaJimat and a Fibre or 5G Home WiFi plan receive 3 months of free Viu Premium.
Campaign-Specific Promotions
CelcomDigi runs periodic national campaigns that aggregate various offers.
Jualan 5G Gemilang
This campaign highlights offers for home internet users and device upgrades. It includes the FTTR promotional pricing, East Malaysia fibre and 5G Home WiFi deals, and specific device rewards like the HONOR Earbuds X6 giveaway.
63MILANG Deals
This campaign featured unique incentives for prepaid and postpaid customers: * Daily 63 Sen Deal: Customers could enter a daily draw via the Celcom Life app to purchase a Samsung Galaxy Note20 5G for only 63 sen (subject to signing up with any Celcom plan). * Free Data Bonuses: As detailed in the internet section, specific internet pass subscriptions triggered 63GB free data bonuses. * Mix & Match: Customers could "Mix & Match" any two smartphones on Celcom’s MEGA Family Line for free (ranging from VIVO Y50 to Samsung A11).
MeReka Merdeka Campaign
While primarily focused on designing a face mask via a website, this campaign was mentioned alongside the 63MILANG deals, indicating a broader promotional period.
Conclusion
CelcomDigi offers a wide array of freebies and promotional values primarily structured around device financing (Easy360), specific internet pass subscriptions, and bundled entertainment services. For consumers, the primary methods to access these benefits involve subscribing to specific postpaid or prepaid plans, utilizing the Celcom Life app for pass management and redemption, and taking advantage of limited-time sales events like "Jualan 5G Gemilang" or "63MILANG." Offers vary significantly between prepaid and postpaid segments, with prepaid users focusing on data top-ups and specific app-based redemptions, and postpaid users accessing higher-value device rebates and bundled home internet solutions.