Globe, a telecommunications provider in the Philippines, has launched a series of promotional activities to celebrate the 10th anniversary of its GDay campaign. The celebration includes a raffle program with high-value prizes, daily rewards accessible through the GlobeOne application, and physical pop-up events in various locations. These initiatives are designed to reward subscribers with lifestyle perks, travel vouchers, and electronic devices.
G Raffle Rush and Prize Structure
The centerpiece of the 10th GDay anniversary is the G Raffle Rush, which runs until October 31. The promotion offers subscribers the chance to win significant prizes through a wave-based giveaway system. According to the promotional materials, the prizes available in the raffle include:
- PhP 50,000 grocery shopping spree powered by ShareTreats
- PhP 100,000 in GCash
- Dream Japan trip for four with business class seats via All Nippon Airways
- Luxury staycation for two at NuStar Cebu with Philippine Airlines Mabuhay Miles
- Flagship gadgets from HUAWEI, HONOR, ASUS ROG, and OPPO Philippines
- BYD Atto 3 Dynamic Battery EV plus PhP 75,000 ACMobility charging credits
- Deluxe Studio Condominium unit in Amaia Steps Pasig
- Two-bedroom house and lot in Amaia Scapes Trece Martires
In addition to the main raffle, there is a specific giveaway for tech enthusiasts featuring: * Two (2) winners of Insta360 X5 Action Cameras (worth PhP 32,990) * Two (2) winners of Airwheel SE3SL Smart Electric Luggage (worth PhP 40,000) * One (1) grand winner of a Yamaha Mio Fazzio (worth PhP 93,900)
Participation and Entry Mechanics
Subscribers can join the G Raffle Rush by obtaining free raffle entries through the GlobeOne app. Furthermore, users have the option to utilize their available Globe Rewards points to secure additional entries into the draw.
The celebration also features the GDay BINI Fan Meet, scheduled for September 13 at the Samsung Performing Arts Theatre. Over 1,500 customers will be selected to attend this event. Access to the fan meet is managed through the GlobeOne app, specifically within the Redeem Rewards section.
GlobeOne App Functionality
The GlobeOne app serves as the primary digital hub for these promotional activities. It allows users to explore a rewarding journey with every tap, offering vouchers, lifestyle perks, and access to the "GDay Surprise Gift." The app is available for download on the Apple App Store.
According to the app's data privacy information, the following data types may be used to track users across apps and websites owned by other companies: * Contact Info * Identifiers
Additionally, the following data is collected and linked to user identity: * Contact Info * Identifiers
Data collected but not linked to identity includes: * Purchases * Financial Info * Contact Info * Contacts * User Content * Identifiers * Usage Data * Diagnostics
Physical Events and Mall Caravans
To complement the digital offerings, Globe is activating GDay pop-up booths in malls, stores, and neighborhood venues in key cities including Cebu, Davao, Bacolod, Naga, Tuguegarao, and CDO.
Separate from the GDay events, the ASUS ROG Grand Tech Fair Mall Caravan is taking place at six SM Cyberzone locations. These 3-day roadshows showcase ASUS innovation and offer specific incentives for attendees:
- First 30 buyers at each leg can win an additional bundle via a scratch-and-win game.
- GCash rebates are available for shoppers at ASUS and ROG Exclusive Stores:
- PhP 5,000 rebates on qualified ASUS Zenbook, Vivobook S, and Vivobook 16 models
- PhP 3,000 rebates on qualified Vivobook S, RTX 5000 series gaming laptops, desktops
- PhP 1,000 rebates on select Vivobooks (Classic, Go, Flip, Slate, Gaming)
- Up to PhP 1,000 rebates on select keyboards, mice, routers, mini PCs, headsets, and earbuds
The specific dates and locations for the ASUS ROG Grand Tech Fair Mall Caravan are: * SM Mall of Asia: November 14 to 16 * SM North EDSA: November 28 to 30 * SM Pampanga: December 12 to 14 * SM Iloilo: December 26 to 28 * SM Bacolod: January 2 to 4 * SM Megamall: January 9 to 11
Customer Feedback and Service Context
While the promotional materials highlight the rewards and events, consumer reviews provide context regarding the user experience with Globe services. Reviews on Trustpilot indicate various issues faced by customers, including difficulties with SIM card registration, specifically regarding the acceptance of passports for local SIM registration. Some users reported issues with purchasing specific load types for GSM calls and experienced network instability, noting that "any rain makes the LTE or 3G antenna switch off."
Regarding the GlobeOne app and digital services, users have reported: * Inability to download or activate prepaid tourist eSIMs * Poor customer support experiences, described as "rude and unhelpful" * Issues with data consumption, where users felt their data packs ran out quickly (e.g., "I load my simcard and then the globe will text me that I have 400+mb left") * Problems with the app automatically closing support tickets without resolution * Unauthorized consumption of load balance even when data was turned off
These reviews suggest that while the promotional offers are attractive, subscribers may encounter operational challenges with the underlying network and support infrastructure.
Conclusion
The Globe GDay 10th anniversary represents a significant investment in customer retention and acquisition through high-value raffle prizes, lifestyle vouchers, and interactive events. The program relies heavily on the GlobeOne app for entry management and reward distribution. While the promotional mechanics are clearly defined, prospective participants should be aware of the operational environment based on existing user feedback.