Samsung provides a complimentary pair of USB-C wired headphones to customers who purchase a Galaxy Note 20 or Note 20 Ultra. This promotional offer requires specific steps to redeem and is intended to offset the removal of the headphone jack from these devices. According to the provided documentation, Samsung customer service will supply the headphones at no cost, covering shipping and handling fees for the user.
To receive the free headphones, consumers must follow a specific process. First, a purchase of a Galaxy Note 20 or Galaxy Note 20 Ultra is required. Upon receiving the device, the owner must contact Samsung customer care. During this contact, the user needs to provide the phone's International Mobile Equipment Identity (IMEI) number. The IMEI can be located on the device's original packaging box or retrieved by dialing *#06# directly on the phone. The documentation notes that customers who pre-ordered these devices were scheduled to begin receiving them on August 26.
The availability of wired headphones contrasts with Samsung's push toward Bluetooth audio accessories. The company encourages users to opt for wireless solutions, such as the Galaxy Buds Live, which were marketed at $170 at the time of the Note 20 release. While the free wired headphones offer a cost-free alternative, the documentation highlights that true wireless earbuds offer greater versatility across multiple devices. However, for consumers seeking to save money, the free wired headphones remain a viable option. The Note 20 and Note 20 Ultra are compatible with various Bluetooth headphones, including budget-friendly true wireless options listed in the documentation costing under $52.
While the primary freebie discussed is the headphone bundle, consumers looking to accessorize their Galaxy Note 20 Ultra or Galaxy S20 devices can find promotional offers on cases. BURGA, a third-party accessory retailer, offers a "buy one, get one half off" promotion on phone cases. Additionally, shipping is free for orders exceeding $40. This allows consumers to purchase multiple cases for themselves or as gifts for friends using other Galaxy models, such as the S20, S20 Plus, S20 Ultra, S20 FE, and Note 20 5G.
BURGA markets its cases as a premium solution for high-end phones like the Note 20 Ultra, which is noted as one of the most capable and expensive phones on the market. The brand claims that most phone cases on the market compromise between protection and aesthetics. In contrast, BURGA asserts that its hardshell cases provide both "heavy-duty, shockproof" protection and trendy designs, including geometric shapes, nature themes, and animal-inspired patterns. These cases are available for purchase in various international regions, including the United States, Europe, Canada, Australia, and the United Kingdom.
It is important for consumers to distinguish between official Samsung freebies and third-party retailer promotions. The headphone offer is a direct manufacturer incentive, whereas the case promotions are commercial sales strategies. For users interested in the latest Samsung technology, the provided documentation also references trade-in values for older devices. For instance, the trade-in value for a Galaxy Note 20 Ultra has fluctuated, recently settling around $180, while the Galaxy S20 trade-in value is approximately $155. These values are subject to change based on software support lifecycles and market demand.
Regarding software support, the Galaxy Note 20 series, along with the S20 series, supports "All-day battery" and other features, though actual performance varies by usage. The documentation mentions that Galaxy AI features are free through 2025, requiring a Samsung account login. However, the Note 20 series eventually loses regular software updates, which significantly impacts its trade-in value. Consumers looking to upgrade from a Note 20 Ultra to a newer model, such as the Galaxy S25 Ultra, may find trade-in offers combined with guaranteed discounts. For example, recent promotions have offered guaranteed discounts of $250 on the S25 Ultra without a trade-in, plus additional storage upgrades.
For those specifically seeking free samples or trials outside of the Samsung ecosystem, the provided source material does not contain information regarding beauty, baby care, pet food, health, food, or household goods samples. The data is strictly limited to Samsung mobile device accessories and promotional offers. Therefore, consumers looking for freebies in those categories would need to consult other resources, as the current documentation focuses exclusively on mobile technology and related accessories.
In summary, the primary free offer available based on the provided data is the USB-C headphones provided by Samsung upon request after purchasing a Galaxy Note 20 or Note 20 Ultra. To redeem, users must contact customer service with their IMEI number. Accessorizing options include BURGA cases with buy-one-get-one-half-off deals and free shipping on orders over $40. Users should be aware of the diminishing trade-in values of older models like the Note 20 Ultra as software support ends, which may influence decisions to upgrade to newer models like the S25 Ultra.
Conclusion
The provided documentation outlines a specific freebie offer for Samsung Galaxy Note 20 and Note 20 Ultra owners: complimentary USB-C wired headphones available by contacting Samsung customer service with the device's IMEI number. Additionally, third-party retailer BURGA offers promotional pricing on phone cases for the Note 20 Ultra and Galaxy S20 series, including a half-off deal on additional cases and free shipping for orders over $40. While the source material does not cover broader categories of free samples such as beauty or household goods, it provides clear instructions on accessing the official Samsung headphone offer and utilizing accessory sales.