Understanding Digi Prepaid Loyalty Bonuses and Roaming Promotions

The provided source material focuses on promotional offers and loyalty programs from Digi, a telecommunications provider. The information centers on two primary areas: a prepaid loyalty bonus offering additional data and a roaming promotion for customers in Johor. These offers are specific to mobile service plans and do not cover traditional consumer product samples such as beauty, baby care, or household goods.

Digi Prepaid Loyalty Bonus Program

Digi offers a loyalty bonus program for its prepaid subscribers. This program rewards customers for staying with Digi Prepaid and maintaining active internet plans.

Eligibility and Rewards

Subscribers who remain with Digi Prepaid are eligible to earn Loyalty Bonus internet. This bonus is granted upon the monthly auto-renewal of an active internet plan or upon the one-time purchase or renewal of a monthly internet plan. The specific reward mentioned is up to an additional 6GB of loyalty bonus internet upon renewal.

Redemption Process

The loyalty bonus internet is redeemable. Customers must redeem the bonus within 7 days of it being granted. Redemption can be processed through the MyDigi application or via UMB codes.

Auto-Renewal Details

The program utilizes a monthly auto-renewal system designed to simplify the renewal process for internet plans. When the validity of the current internet plan lapses, the plan renews automatically. The corresponding fee is deducted from the subscriber’s prepaid main account balance. To ensure the auto-renewal process functions without interruption, subscribers must maintain a sufficient credit balance in their main account.

Discontinued Plans

The documentation notes that certain plans and offers were discontinued effective March 1, 2022. These include the Next15 plan (6GB + Unlimited Social and YouTube) and the Next28 plan (6GB + Unlimited Social and YouTube). Additionally, the reload bonus of 100 minutes for on-net calls for RM10 reloads was discontinued to make way for new QTU calls.

CelcomDigi Roaming Offer (Johor)

CelcomDigi offers a specific promotion for new customers signing up in the state of Johor, providing free roaming in Singapore.

Eligibility Criteria

The offer is available to new CelcomDigi Postpaid 5G and CelcomDigi One customers. To be eligible, customers must sign up for an eligible plan at specific retail locations in Johor state. Eligible locations include CelcomDigi Stores, Celcom Bluecube, Celcom Certified Partner stores, Digi Store, Digi Store Express, and Celcom or Digi dealers. The sign-up must occur on or after September 20, 2024.

Eligible plans include: - CelcomDigi Postpaid 5G 80 - CelcomDigi Postpaid 5G 100 - CelcomDigi Postpaid 5G 120 - CelcomDigi Postpaid 5G 140 - CelcomDigi Postpaid 5G 160 - CelcomDigi One Lite - CelcomDigi One Pro - CelcomDigi One Ultra

Important restrictions apply: existing CelcomDigi customers who change their plan to an eligible plan are not eligible for this offer.

Offer Mechanics and Terms

Upon successful line activation, the offer is applied immediately. It is valid for a duration of 12 months. No contract is required to receive or continue enjoying the offer for the 12-month period.

Fair Usage Policy (FUP)

The unlimited roaming offer is subject to a Fair Usage Policy (FUP). There is a daily FUP of 2GB on the unlimited roaming quota. Once the daily 2GB quota is utilized, the data speed is throttled to 1Mbps.

Celcom Business Plan Roaming Benefits

While the primary focus is on prepaid loyalty and specific Johor roaming, the source material also touches upon roaming benefits for Celcom Business Plans. These plans offer multi-country roaming passes valid for travel within specified countries.

Roaming Pass Features

When the daily 2GB or 3GB quota is reached (depending on the specific pass details), speeds are reduced to up to 1Mbps for unlimited usage. Voice call allowances included in roaming passes typically cover 15 minutes of voice calls. These calls include calls back to Malaysia, calls within the present roaming country, and the ability to receive calls.

General Business Plan Benefits

Celcom Business Plans generally offer: - 5G Speed - Unlimited Calls & SMS - 50% Off Discount Roaming Pass - Free 5G Devices

It is noted that all promotions displayed for these business plans are applicable to 24-month contract plans only.

Conclusion

The available source material details specific telecommunications promotions rather than consumer product freebies. The Digi Prepaid Loyalty Bonus provides existing customers with up to 6GB of extra data upon monthly plan renewal, redeemable via the MyDigi app. The CelcomDigi Roaming Offer provides new customers in Johor with free unlimited roaming in Singapore for 12 months on specific postpaid plans, subject to a 2GB daily fair usage policy. No information regarding free samples of physical goods is present in the provided documentation.

Sources

  1. CelcomDigi Postpaid 5G / CelcomDigi One Roaming Offer (Johor)
  2. Digi Prepaid Loyalty Bonus
  3. Digi Prepaid Next Product Disclosure Sheet
  4. Celcom Business Plan with Phone

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