CAVA offers a birthday reward program for members of its CAVA Rewards loyalty program. The specific reward a member receives depends on their status level within the program at the time of their birthday. This program provides an incentive for customers to sign up and engage with the brand, offering rewards that range from complimentary add-ons to discounted main dishes.
Program Structure and Status Levels
The CAVA birthday reward is tiered based on the member's status level: SEA, SAND, or SUN. The status level is determined by the number of points a member has earned. To ensure the birthday reward is applied to the account, members must join the CAVA Rewards program before their birthday. The program operates exclusively within the United States.
Earning Points and Status
Members earn points on orders placed through the CAVA app or by scanning their rewards account in-store. While the specific point value required to advance to the SAND and SUN levels is not detailed in all source documents, one source indicates that the SAND level requires 1,500 points to unlock, and the SUN level requires 4,500 points.
Birthday Reward Details by Status Level
The value and type of the birthday reward vary significantly depending on the member's status level. CAVA may update reward offerings, so the specific gifts are subject to change.
SEA Level
SEA is the entry-level status for all CAVA Rewards members. Members at this level receive a birthday gift consisting of one of the following options: * A free drink * Free pita chips * A free dessert
SAND Level
The SAND level is the intermediate tier. Members who reach this level receive the same birthday gift options as SEA members: * A free drink * Free pita chips * A free dessert
SUN Level
SUN is the highest status level in the CAVA Rewards program. Members at this level receive a more substantial birthday reward compared to lower tiers: * Half off any bowl * Half off any pita
Redemption Process and Restrictions
Once a birthday reward is credited to a member's account, there are specific rules regarding its use and expiration.
Validity Period
All birthday rewards, regardless of status level, expire after a specific period. According to the provided documentation, members have two weeks (14 days) from the date the reward is issued to redeem it.
Redemption Methods
Members can redeem their birthday gift through various channels: * In the CAVA app * Online via the CAVA website * In-store
Spending Requirements
The birthday rewards function differently depending on the type. The $9 credit mentioned in one source functions like a gift card and does not need to be spent all at once. However, the discount offers for SUN members (half off a bowl or pita) likely apply to the purchase of that specific item. The documentation notes that the $9 credit is applied automatically to the CAVA Rewards account, which operates like a gift card, and it expires in 30 days. This specific credit amount is associated with achieving "Foodie Status," which may correspond to one of the tiers described in other sources. There is some variation in the expiration period mentioned across sources, with one stating 30 days and another stating two weeks.
How to Join and Participate
To participate in the birthday reward program, consumers must take the following steps:
- Download the CAVA App: The CAVA app is required to sign up for the rewards program and manage the account.
- Sign Up for CAVA Rewards: Users must register for the rewards program through the app or the official CAVA website.
- Provide Birth Date: Members must add their birth date to their account profile. It is recommended to do this at least one month before the birthday to ensure the reward is credited correctly.
- Enable Notifications: Turning on app notifications is advised to receive alerts regarding birthday gifts and bonus offers.
- Earn Points: To potentially unlock higher reward tiers (SAND or SUN), members should earn points by placing orders through the app or scanning in-store.
Tips for Maximizing the Birthday Reward
To ensure the birthday reward is not missed, members should consider the following tips: * Join Early: Membership must be established prior to the birthday date for the reward to appear in the account. * Keep the App Updated: Using an older version of the app may prevent the reward from loading correctly. * Check the Account: Members should check their app account during their birthday period to confirm the reward has been applied. * Level Up: Earning points in advance of the birthday can help members reach a higher status level, thereby unlocking a more valuable birthday gift.
Conclusion
The CAVA birthday reward program offers a valuable perk for loyalty program members, with rewards scaling based on engagement and status level. While SEA and SAND members receive complimentary add-ons like drinks or desserts, SUN members receive a significant discount on main dishes. The program requires sign-up through the CAVA app before the birthday, and rewards must be redeemed within a short window, typically two weeks. Members should ensure their app is updated and their account information is accurate to successfully claim their annual gift.